AI phone agents · AI video agents
Your customer journey.
Connected.
AI phone and video agents that answer every enquiry, qualify it and book the next step, wired into your existing number, calendar and CRM.
- 01 Attract Get found by the right people.
- 02 Converse and convert Turn enquiries into next steps.
- 03 Connect and automate Reduce the work between the work.
- 04 Retain and grow Build trust and repeat business.
01 / The leak
The leak is not the phone. It is the gap between the call and the next step.
A missed call does not appear on a report. It appears as silence, and you find out months later when the diary is thin.
When it rings out for you, it's a job, often a good one, walking off to the next name on Google. And you never find out it happened.
We come back on Monday to 15-20 voicemails (sometimes more) after being closed Friday/Saturday/Sunday.
The calls are always between 1-2pm (and our phones send everything to the answerphone at lunchtime) or after 5.30pm.
Three different businesses. The same shape of loss.
02 / The system
One journey. Four stages. Ten services.
Each stage has one job. Skip one and the next stage works harder for less.
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01
Attract
Get found by the right people.
- Meta advertising
- Websites and full-suite funnels
More of the right people find you.
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Start here
02
Converse and convert
Turn enquiries into next steps.
- AI voice agents
- AI video agents New
- Speed-to-lead
Every enquiry gets an answer and a next step.
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03
Connect and automate
Reduce the work between the work.
- CRM automation
- Revenue recovery
- Bespoke automations
Nothing depends on someone remembering.
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04
Retain and grow
Build trust and repeat business.
- Google Reviews
- Reactivation
Past customers come back, and bring others.
Start with one gap. Connect what matters.
Most first builds start at stage two, because that is where the loss is measurable.
03 / Proof
Hear it answer a real call.
Street Smart Home Services. The caller wants an end-of-tenancy deep clean and two walls painted. The agent takes both requirements, offers slots and books them.
Read the transcript
Source excerpt 4.00 to 233.10 seconds. Personal details are obscured visually and muted in the audio. English captions are on screen.
Thanks for calling Street Smart Home Services. You're speaking with Liv. How can I help today? Hi, I need to book for a cleaner to come around. I've got an end of tenancy that I need deep cleaning for. And it may be a painter as well, just to touch up a couple of the walls. For the deep cleaning service, could you please tell me the property type and how many bedrooms and bathrooms it has? It's a two bedroom, two bathroom with an ensuite apartment, so it's not a house. Got it. For the painting service, could you please specify which areas or walls need touching up? Yeah, I just need two walls in the kitchen, one where the splashback is. I just need it touched up because there's some oil that just won't leave from deep cleaning. And yeah, just cleaning behind the fridge, not cleaning, painting behind the fridge. Thanks. For the deep cleaning, is the apartment currently occupied or vacant? It's vacant. For the painting service, could you please confirm if the apartment is occupied or vacant as well? Yeah, it's always going to be vacant now until the work is done. I understand the apartment will be vacant for both services. Could you please provide the full address where the cleaning and painting will take place? Yeah, [Privacy redaction] [Privacy redaction] Thanks for the address. Could you please provide a contact phone number for the booking? [Privacy redaction] Is the deep cleaning needed as soon as possible or do you have a preferred date and time in mind? Preferably tomorrow, first thing in the morning if you've got availability then. For deep cleaning, the next available slot tomorrow is at 9 in the morning. Does that work for you? Yeah, 9 in the morning, that works. The deep cleaning is proposed for tomorrow at 9 in the morning. Now I will check the earliest available slot for the painting service after allowing four hours gap. The deep cleaning is proposed for tomorrow at 9 in the morning. Shall I go ahead and book that appointment? Yes, please. The deep cleaning is booked for tomorrow at 9 in the morning. Now would you like me to check the earliest available slot for the painting service after allowing four hours gap following the cleaning? Yeah, that would be great. The earliest available slot for painting is tomorrow at 1 in the afternoon. Does that time work for you? Yeah, that works as well. To proceed, may I have the name to save on the painting service booking as well? Yeah, my [Privacy redaction] Thanks. Just to confirm, the painting service is for the same address [Privacy redaction] [Privacy redaction] Yep, same address. The painting service is proposed for tomorrow at 1 in the afternoon. Shall I go ahead and book that appointment? Yep. Let's book that. Both the deep cleaning for tomorrow at 9 in the morning and the painting for tomorrow at 1 in the afternoon are now booked [Privacy redaction] [Privacy redaction] Is there anything else I can help you with today? No, that would be all. Thank you for choosing Street Smart Home Services. We have your deep cleaning booked for tomorrow at 9 in the morning, followed by painting at 1 in the afternoon, both [Privacy redaction] [Privacy redaction] a great day. Thank you for having us. Bye -bye. Bye -bye. Bye -bye. Bye -bye.
Listen to the mechanics, not the trade. The same flow is configured for clinics, professional firms, property and automotive.
04 / Industries
Built around your business.
Same system. Different calls, different rules, different words.
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Home services
A job walking off to the next name on Google.
Start with Phone agent
Hear the Street Smart call -
Dental and private clinics
The front desk is with a patient. The phone is still ringing.
Start with Phone agent
Hear the dental recordings -
Professional services
The enquiry you never heard is the one that costs the most.
Start with Phone agent
No recording yet. Talk it through -
IT and web
A website enquiry that waits until Monday is a project someone else won.
Start with Phone agent
Hear the Agile Tech call -
Property
Enquiries do not wait for Monday.
Start with Out-of-hours cover
No recording yet. Talk it through -
Automotive
The phone rings while every bay is full.
Start with Phone agent
No recording yet. Talk it through
Where there is no recording yet, we say so. The call is where we work out whether the flow is worth building.
05 / How we work
Start with one gap. Connect what matters.
You do not buy a platform. You agree one workflow, we build and test it, you approve it, then it goes live.
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Scope the problem
We look at the calls or enquiries you are losing now, and what a first flow would need to catch them.
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Configure and test
We build the flow around your rules, then run representative calls against it, including the awkward ones.
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Review and approve
You hear it answer before anyone else does. You approve the script, the escalation rules and the handover.
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Activate and support
It goes live on your number. You get transcripts, summaries and a named contact.
Thirty days to prove it.
If the agent has not booked enough work to cover its monthly fee, that month is free.
Measured on the appointments it booked, at the job value you confirm at scope. First 30 days after activation, single-flow phone agent. Refund is the monthly fee. You keep the configuration.
You hear it answer a real call before you commit. You approve the workflow before activation.
Book a 15-minute call06 / Objections
The questions this actually raises.
- Will it sound like a robot?
- It answers in your company's name, with the script you approved, and says it is automated. Anything unusual goes to a person. You hear it before it goes live, so you are not finding out with a customer.
- What if it gets something wrong?
- We test representative calls before activation, including the awkward ones: wrong number, angry caller, emergency, someone who wants a human. The exceptions are written down and agreed. You approve the flow before it answers a real call.
- Will it replace my team?
- It covers the calls your team cannot take: the ones that arrive while they are with a customer, on a roof, or closed. It does not quote, diagnose or give advice. It books and routes, and a person keeps the judgement.
- What about recordings and data?
- Data handling, retention and access are documented and agreed before activation. Clinics and law firms need their own review, and that is part of the scope. No patient or client detail goes through the website.
- What does it cost?
- Scoped per workflow. The 15-minute call gives you a range for your case, not a surprise. There is no price list here because the same flow costs different amounts on one number and on six.
- We already have voicemail.
- Voicemail records the call. It does not capture the job, book the next step, or tell you what you lost. Most callers do not leave a message. They ring the next name.
Find the gap.
A 15-minute call. We map one workflow, show you what it would take, and you decide.
No pitch. No obligation. Bring one workflow.